face-to-face video shopping
Boost your
ecommerce sales
Decrease drop-offs Eliminate returns Facilitate your customers Increase overall satisfaction or just ... make someone smile
Trusted by
Increase trust, and ensure your customers make a purchase they love.
Make it easier for your customers to buy what they are searching for by showcasing and comparing products and their features. Be viritually together with them and look at products in your online store. You may share products with them and even see what products they are looking at in real time.
Guide and support your customers through the checkout process and
help them complete their purchase as you would in a regular store. No links and no new windows – it all happens in your regular checkout process.
How it works
STEP-1
One click install on your e-commerce site
STEP-2
Go live or have your customer book an appointment
STEP-3
Let your customer continue shopping in real time
Features
Showcase
your products!
Give your customers instore service online! Make it easier for them to buy what they are looking for by showcasing and comparing products and their features.
Shopping in
real time!
Guide and support your customers through the checkout process and make sure the customer completes the purchase - no links, no new windows.
Live
chat
Effortlessly interact with customers who prefer texting over voice and video while still experiencing the full features.
What is video shopping?
While some people think that video shopping is about embedding product videos on an ecommerce site, this is a misconception.
Video shopping is really about sales agents making true connections through the medium of video with online shoppers and potential customers. It is sharing personalized recommendations, giving advice and showcasing products.
With live video calling and face-to-face video creation, brands can elevate the eCommerce experience they offer to an unprecedented level.
VClerk is doing exactly that, enabling you to provide your customers with a more personalized experience and
a face-to-face service as they would enjoy in a store.
Why video shopping?
Bringing products to life
Showcasing and comparing products could never be delivered off-line. Shoppers may come with any kind of demand. Your sales agents will manage to demonstrate the products the way they would do it physically.
Empowering sales agents
VClerk is not only for e-tailers, you can also use VClerk if you have a physical store. Give your people the opportunity to sell even in times with no customers passing by the physical outlet. Closing a purchase is always for the sales agent revealing, encouraging and uplifting.
ROI you can measure
You can measure the performance of your sales agents and help them perform better.
Simple purchasing experience
Ability to get real-time information from real, relatable people.
Up-sales and added sales
What’s better than fulfilling your customers' demand at the time the latter is ready to buy, and ensure they buy the right product, with the correct added products, maybe you can upsell and turn every sale into impulse sales.
Zero overhead
No need to have physical products in hands. All the products in your product catalog are automatically uploaded and available for you to present them to your customer.
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Why VClerk?
Provide your customers with 4k mobile streaming video quality.
You can tailor the widget with your own visuals and messaging, configure time slots, widget’s behaviour and many more.
As simple as installing a woocommerce plugin or just a shopify app.
Only pay for the time you and your customers are talking face to face
Benefits in numbers
video chats vs. text chats only = 1-0
Video chats convert at twice the rate of regular chats while offering online shoppers the next best thing to actually being in store.
Testimonials
“Really, really great to be talking with people like this! Both the customers and I enjoy it a lot. Especially nowadays when you don’t get to meet anyone”
Lisen
Co-founder
@ AWAN
“Super function for us in order to reach out to our customers face2face as we are kind of a niche-store that puts personal service and product-information as top priority.”
Adrian
Manager
@ Revir Oslo AS
“This app is making customer service reach new heights! Simple to use and a great way to connect with customers. One step closer on making our ecommerce site feel like walking in to our local store.”
Ole
Fluid
“It really helps eliminate seconds guesses if our customers can talk to us via video… We have made more money thanks to the app and easily pays for itself. I highly recommend VClerk.”
Julian
European Ecommerce Manager
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